--
Do you already have some experience in ServiceNow administration & development and are thinking about pursuing something new, maybe more autonomous? Are you looking for a mix of new challenges & creative work with more routine work?
If that does sound engaging, our position might be a match!
We're based in Brno, Czech Republic, and looking for people who can come to the office on a hybrid (3/2 or 2/3) basis.
Your exciting tasks as ServiceNow Administrator & Developer
You will work closely with our NOC, Service Delivery and international teams, supporting 15+ monitoring agents, network engineers and specialists who rely on ServiceNow as their central operating platform. As a “one-fox pack” (at least initially), you’ll enjoy high autonomy, full ownership of two ServiceNow instances and plenty of space to implement your ideas. You’ll collaborate with friendly, helpful colleagues in an informal culture that values teamwork, humor, and getting things done. Your tasks will include:
We're part of the ambiFOX nocware group which offers B2B network solutions for huge international corporations. Thanks to our "network as a service" packages (including hardware, configuration and 24/7 monitoring), you can pay with card on gas stations and fly across the world. We're growing and almost the entirety of our international operations is covered from Brno. Cool, right?
We are always on the lookout for new colleagues who share our philosophy and offer you the following:
If that does sound engaging, our position might be a match!
We're based in Brno, Czech Republic, and looking for people who can come to the office on a hybrid (3/2 or 2/3) basis.
Your exciting tasks as ServiceNow Administrator & Developer
You will work closely with our NOC, Service Delivery and international teams, supporting 15+ monitoring agents, network engineers and specialists who rely on ServiceNow as their central operating platform. As a “one-fox pack” (at least initially), you’ll enjoy high autonomy, full ownership of two ServiceNow instances and plenty of space to implement your ideas. You’ll collaborate with friendly, helpful colleagues in an informal culture that values teamwork, humor, and getting things done. Your tasks will include:
- Designing and developing our internal ServiceNow application suite (ITSM & CSM)
- Implementing new features and automating workflows using Flow Designer, Business Rules, Client Scripts, Catalog Items & more
- Maintaining and optimizing integrations with external systems
- Administrating users, groups, roles, ACLs, and ensuring platform security
- Planning and executing ServiceNow family release upgrades
- Solving complex configuration challenges and improving daily processes for NOC, Service Delivery and international teams
- Acting as the go-to expert and knowledge center for all things ServiceNow within the company
- At least 1 year of experience administering a ServiceNow instance
- Experience with at least one ServiceNow family release upgrade
- Strong hands-on skills in automation (Flow Designer, Business Rules, Client Scripts, Scheduled Jobs)
- Solid understanding of ServiceNow’s ITSM and/or CSM products
- Experience with data imports/exports and integrations (Import Sets, REST API, SOAP API, Reports, Dashboards)
- Fluent English (B2+) for communication with international teams (Germany, Croatia, customers)
- Fluent Czech (C1+)
- Analytical mindset, proactive communication style, team player with good planning skills
We're part of the ambiFOX nocware group which offers B2B network solutions for huge international corporations. Thanks to our "network as a service" packages (including hardware, configuration and 24/7 monitoring), you can pay with card on gas stations and fly across the world. We're growing and almost the entirety of our international operations is covered from Brno. Cool, right?
We are always on the lookout for new colleagues who share our philosophy and offer you the following:
- Up to 28 vacation days + 3 sick days
- Hybrid work model (3/2 or 2/3 in Brno) + monthly WFH contribution
- Ergonomic office equipment: standing desks, ergo mouse/keyboard, dual monitors
- Meal contribution (100 CZK/day) & phone contribution (200 CZK/month)
- Multisport card (partially covered for the first two years, then fully covered)
- Pluxee benefit card (4,200 CZK/year for leisure activities)
- Budget for learning & development (ServiceNow Academy, soft skills, certifications)
- Friendly team culture with humor, memes, four-legged “happiness managers”, free snacks, specialty coffee, energy drinks & SodaStream
- Stylish fox merch to welcome you to the pack
- Unlimited contract with a 3-month trial period